Customer service
How can we help you?
We are here to help you with your orders, shipments, returns, and any questions about our products. Before writing to us, we recommend checking the frequently asked questions.
Before contacting
Review the frequently asked questions
Most questions about shipping, returns, payments, and products are already answered in our FAQ section. It's the quickest way to get your questions answered.
How can we help you
Orders & Shipping
Check delivery times, track your order, and view shipping costs.
Returns and exchanges
How to return or exchange a product and the available timeframes.
Products
Questions about ingredients, use, and recommendations for each cosmetic product.
Payments and billing
Accepted payment methods and invoice requests.
Write to us
If you haven't found what you're looking for in our FAQs, our team will be happy to help you. Write to our customer service email and we'll respond as soon as possible.
info@elisabethalvarezcosmetics.comSend us a message